Privacy Policy
Effective Date: September 17, 2026
3rd Coast Outpost ("3rd Coast Outpost," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, submit a custom project, or purchase our products or services.
Our website is operated using Wix. Payments may be processed through Stripe or other payment services made available through our website. These providers may collect and process information according to their own privacy policies.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with 3rd Coast Outpost, we may collect the following information:
Information You Provide
When you contact us, request a quote, submit a project request, or place an order, you may provide information such as:
• Name
• Email address
• Phone number
• Billing or shipping information, when applicable
• Project details and specifications
• Information about the products or services you are requesting
• Images, artwork, logos, or other files you voluntarily upload or provide to us
• Messages, questions, or other information you include in communications with us
You are not required to provide information that is not necessary for us to respond to your request or fulfill your order. However, certain information may be necessary to provide a quote, communicate with you, process an order, or deliver a product.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by Wix or by third-party services used on our website. This may include information such as:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• Website interaction and usage information
• Cookies and similar technologies
The information collected automatically may be used to operate, secure, maintain, and improve our website.
2. How We Use Your Information
We may use information we collect to:
• Respond to questions and inquiries
• Communicate with you about your project
• Prepare quotes and estimates
• Create and fulfill custom orders
• Process payments
• Arrange shipping, delivery, or pickup
• Provide customer service
• Maintain records of orders and business transactions
• Improve our website, products, and services
• Protect our website and business from fraud, abuse, or unauthorized activity
• Comply with applicable laws and legal obligations
We may also use your contact information to communicate with you about your order or inquiry.
We will not use your information for unrelated purposes unless permitted or required by applicable law.
3. Customer-Submitted Artwork and Files
3rd Coast Outpost accepts customer-provided artwork, logos, photographs, and other files for the purpose of creating custom products and services.
Files you provide may be used to:
• Review your project
• Prepare a quote
• Prepare artwork for engraving or cutting
• Manufacture your requested product
• Communicate with you regarding your project
• Maintain reasonable business records relating to your order
You should only submit files that you have the right or permission to provide to us.
We do not claim ownership of artwork or other intellectual property that you submit to us. Providing a file to 3rd Coast Outpost does not transfer ownership of that file or the intellectual property contained within it.
We may retain project files for a reasonable period for business, recordkeeping, warranty, or repeat-order purposes. If you would like us to remove a project file, you may contact us and request deletion, subject to any legal or legitimate business need to retain the information.
4. Payments
When you make a payment through our website, payment information may be processed by Stripe or another payment provider made available through our website.
3rd Coast Outpost does not intentionally store complete credit card numbers or security codes on its own systems.
Payment providers may collect information necessary to process and secure transactions, including payment information, billing information, transaction information, and information used to detect and prevent fraud. Stripe maintains its own privacy practices governing information it processes.
5. Wix and Other Service Providers
Our website is hosted and operated using Wix. Wix may collect and process information about visitors and users as necessary to provide website hosting, security, functionality, analytics, and other services.
We may also use third-party service providers to help operate our business, process payments, communicate with customers, analyze website performance, or provide other necessary services.
These providers may have access to information only as reasonably necessary to provide their services and may process information according to their own privacy policies and terms.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies may be used for purposes including:
• Website functionality
• Security
• Maintaining website settings
• Measuring website performance
• Understanding how visitors use the website
• Improving the website and user experience
Wix uses certain essential cookies to operate and secure Wix websites. Additional cookies may be placed by features, applications, analytics services, advertising services, or other integrations that are enabled on our website.
You can manage certain cookie preferences through your browser and, where available, through the cookie settings provided on our website.
7. Communications
We may use the contact information you provide to communicate with you regarding:
• Quotes
• Custom projects
• Orders
• Payments
• Pickup, delivery, or shipping
• Questions or requests you submit
• Other communications directly related to your interaction with 3rd Coast Outpost.
If we later offer promotional email or text communications, we will provide appropriate opportunities to opt out of those communications where required by applicable law.
8. How We Share Information
We do not sell your personal information as a business practice.
We may share information with service providers when reasonably necessary to operate our business, including providers involved in:
• Website hosting and operation
• Payment processing
• Shipping or delivery
• Customer communication
• Website analytics
• Security and fraud prevention
• Business administration
We may also disclose information when required to do so by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of 3rd Coast Outpost, our customers, or others.
9. Data Security
We take reasonable measures to protect information submitted to us from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.
10. Data Retention
We retain personal information and project information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
11. Your Privacy Requests
Depending on applicable law, you may have rights concerning personal information we maintain about you, including the ability to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the contact information provided below.
We may need to verify your identity before completing certain requests. We may also retain information when required or permitted by law or when reasonably necessary for legitimate business purposes.
12. Children's Privacy
Our website is intended for a general audience and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
13. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or other websites that are not operated by 3rd Coast Outpost.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws. When we make changes, we will update the "Effective Date" at the beginning of this Privacy Policy. Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the updated policy.
15. Contact Us
If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact:
3rd Coast Outpost
Mont Belvieu, Texas
Call or Text: 832-280-7707
Email: info@3rdcoastoutpost.com
This Privacy Policy is intended to provide general information about our privacy practices and is not a substitute for legal advice.